Cancellation policy

Cancellation Policy 

Some items in our store may be offered as pre-orders. This cancellation policy lays out how to change or cancel these kinds of purchases. 

Shipped Orders

Once an order has been shipped, it cannot be cancelled. You must wait to receive the order and then request a return or exchange.

 

Pre-orders 

When you purchase a pre-order, you are buying an out-of-stock or soon-to-be-available product not yet in inventory. We may collect no payment or a partial deposit at checkout, store your payment method, then fulfill and charge the full or remaining payment at a future date. 
You can cancel a partially paid pre-order order that has not yet been fulfilled. If the order has been fulfilled, then you can't cancel the order, but you can request a full or partial refund. See our returns policy for more details on returns and refunds.